Key Features of HCL Unica Journey: Transforming Customer Engagement with Ease

In today’s marketing landscape, customer engagement goes far beyond basic email campaigns or one-off social media ads. Consumers expect personalized, multi-channel experiences that speak to their specific needs and preferences. HCL Unica Journey is a robust customer journey orchestration tool designed to simplify and enhance the way businesses engage with their audiences across multiple touchpoints. […]
Fresh Features with HCL Unica Version 12.1.7

The most recent release of HCL Unica, version 12.1.7, brings fresh features and improvements, adding to the capabilities of the HCL Unica Marketing platform. Notable highlights of this update comprise: AI and Machine Learning Capabilities along with Intelligent Marketing Assistance (IMA) Revolutionary AI-Driven Advancements: Unica 12.1.7 introduces cutting-edge AI capabilities throughout its modules, transforming marketing […]
Remarkable Customer Experiences with Adobe Customer Journey Analytics

Across-channels, online or offline, accessible to your entire organization – Adobe’s Customer Journey Analytics can truly offer a complete picture of our audience, making it easier than ever to deliver remarkable real-time experiences. Take a look at some of the possibilities with Adobe Customer Journey Analytics: Gather data from every channel, online or offline Utilize […]
Get More From Your Adobe Email Marketing with Pinpoint

Businesses have been using emails in their marketing game for ages. It’s easy to shrug it off and stick to the same old routine because, well, it’s “just” email. But – there’s so much potential in this trusty channel. With Adobe Campaign, you can beef up your email game, make personalization a priority, and watch […]
Adobe Experience Manager – Powerful Content and Digital Asset Management

For companies looking for a powerful customer experience, there’s no doubt you’ve been considering or looking to get more out of Adobe Experience Manager (AEM). Here are some of the most common questions about AEMs capabilities and advantages. What is Adobe Experience Manager (AEM)? Adobe Experience Manager combines content management system (CMS) and digital asset […]
Adobe Campaign’s Potential for Powerful Customer Connections

For top-notch customer engagement and stellar experiences, brands need seamless customer journeys across all touchpoints. It’s crucial for marketers to effortlessly craft, plan, execute, manage, and optimize cross-channel marketing campaigns. It’s all in the name of a stellar return on marketing investment and unwavering customer loyalty. Enter Adobe Campaign, your maestro for orchestrating conversational marketing […]
Is your customer data management powering better marketing capabilities? If not, consider Snowflake

TL;DR Case studies can be dull, but this one has a cute dog and some really compelling numbers. It’s about how Petco saved millions in data center infrastructure costs while getting just what they needed in a data environment for scalable retail analytics. I dove into this because we’ve all faced problems like this: costs […]
Unveiling the Potential of Unica 12.1.6:Empowering Marketers with Enhanced Capabilities

Pinpoint has been testing the new features of Unica’s latest release, 12.1.6. It has several UI, engagement, and AI features to improve productivity and efficiency. Here are the highlights: 1. UI Enhancements in Segment Central and Journey: The new version includes significant User Interface (UI) enhancements in both Segment Central and Journey, creating a more […]
Break Free from Manual Email Tests

Last month – July 17th to be exact – without notice, Gmail dropped support for background images. Billions of emails were potentially impacted. One day your beautifully designed marketing emails are looking great. The next day the background and some of the style coding are toast, along with the rendering you expected. The details are […]
Should you buy, or build – or a little of both?

Summary The decision of whether to buy or build marketing technology involves trade-offs in cost, complexity, and risk. Building a custom martech stack can result in technical debt and requires specialized skills, with potential challenges in deployment and future maintenance. Buying technology may not meet all requirements and could lead to out-of-date tools or additional […]